Know where your message goes.

Before sharing files

Confirm the recipient, remove unrelated personal information and agree any confidentiality, access or ownership requirements before sending sensitive technical packs, artwork or commercial documents.

External contact channels

Email and WhatsApp handle information under their own terms and settings. Review the destination and the service’s privacy controls before sending a message or attachment.

What to include first

Start with the product type, estimated quantity, destination and target date. Detailed files can follow after the receiving contact and file-handling expectations are clear.