Working with us

A clear brief. Written terms. An approved sample.

Use this checklist to define an order before committing funds. Unconfirmed items below are not an offer or binding factory policy.

Standard-style MOQ
100+pieces

Add your logo · mix sizes

Custom-order MOQ
300–500+pieces

Applicable minimum confirmed by style

Standard samples
3–4days

Custom samples: 3–7 days

Standard-style production
15working days

For the standard-style order route

Custom production
20–25working days

For the custom-development route

Shipping options
Sea · Air+ express courier

Choose the route for your destination

Production periods are working days; sample periods are days. Shipping transit and project-specific costs are quoted separately.

Your first order, step by step

Know the next decision.

Keep the brief, approvals and delivery instructions connected. Each stage should close a specific set of questions before the next begins.

Apparel development brief being reviewed beside a garment and measuring tape — AI-assisted illustration
01

Brief the collection.

Send the garment reference, size matrix and artwork together. Separate confirmed requirements from questions so the quotation can show what is included.

Output: a scoped quotation and sample plan.

Quantity & size planning
Sleeve of a laid-flat sweatshirt checked with a measuring tape — AI-assisted illustration
02

Review. Revise. Approve.

Measure the sample using the agreed method, review fit and logo placement, then send one consolidated change list. Keep the final approved version with your order.

Output: an approved sample and written specification.

Sampling & revisions
Navy T-shirt being folded at a packing table beside plain cartons — AI-assisted illustration
03

Plan the final handover.

Lock the size allocation, garment pairing and carton marks before packing. Separate the production completion date from the expected arrival date.

Output: packing instructions and a shipment plan.

Shipping & delivery
Long fabric-laying and cutting tables beneath workshop skylights
Our factoryCutting room · fabric-laying tables and cutting equipment
Order basics confirmed.

MOQ, logo customization, mixed sizes, sample periods, production periods and shipping methods are confirmed below. Prices, sample fees, payment terms and the exact order schedule are agreed in your quotation.

01
Order minimums confirmed

MOQ & size mix

Standard-style orders start at 100+ pieces, with logo customization and mixed sizes supported. Custom orders start at 300–500+ pieces. Confirm the applicable custom minimum and the style/color breakdown in your quotation.

02
Sample periods confirmed

Samples & revisions

Standard samples take 3–4 days; custom samples take 3–7 days. Sample fees, revision rounds and sample delivery charges are confirmed separately.

03
Production periods confirmed

Bulk lead time

Standard-style production takes 15 working days; custom production takes 20–25 working days. Confirm the schedule start date and approval milestones for your order. These are production periods, not shipping transit times.

04
Factory confirmation pending

Quotation & payment

Currency, quote validity, payment method, deposit and balance milestones need written confirmation. No fixed deposit percentage or payment schedule has been approved here.

05
Shipping methods confirmed

Packing & shipping

Sea freight, air freight and express courier are supported. Transit time, freight charges, packing and any duties or taxes are confirmed for your destination.

06
Packaging options confirmed

Custom packaging & cartons

All products support custom individual packaging and custom cartons. Confirm the bag or box material, dimensions, artwork, carton marks, pack ratio, quantity and any destination requirements in the quotation.

07
Order-specific written terms required

Freight charges & returns

Freight is quoted for each shipment from its destination, carton count, actual or volumetric weight, shipping mode and agreed trade term. Production time excludes transit, customs clearance, duties and destination taxes unless the quotation expressly includes them. Custom and B2B goods are not automatically returnable for preference or unsold stock. Inspect the shipment promptly, keep the packaging and count records, and report any issue against the approved specification with photographs. Rework, replacement, credit, return freight and reporting deadlines must be agreed in the written order terms.

08
Agreement required

Files, patterns & confidentiality

Confirm ownership and release of patterns, grading, artwork and tooling before development. Agree confidentiality and file-access requirements before sending sensitive technical documents.

09
Agreement required

Inspection & nonconforming goods

Define measurements, tolerances, test methods and acceptance criteria. Inspection timing, reporting deadlines, rework, replacement or credit arrangements require a written agreement; no automatic remedy is promised.

What should come back with your quote?

An agreed product specification, itemized inclusions and exclusions, minimums, a sample plan, production milestones, acceptance criteria and delivery responsibilities. Ask for missing items before approval.

Prepare your enquiry

Before you enquire

Practical answers for buyers.

What should I send for an initial quotation?

Send the product type, reference images or tech pack, material preference, estimated quantity by color and size, decoration files, destination and target date. Mark undecided items so they can be priced as options rather than silently assumed.

Can I change a detail after approving the sample?

Submit the change in writing and identify the affected specification revision. Ask for its effect on materials, price, sample approval and schedule before releasing production. An approved sample should not be changed through an undocumented message.

How do I compare two factory quotations?

Compare the same fabric, measurements, decoration, quantity breakdown, packing and delivery scope. Separate sample charges, setup costs, freight and other exclusions before comparing unit prices.

What is the approval checklist before bulk?

Confirm the sample version, measurement table, material and color references, artwork placement, labels, packaging, quantity matrix and acceptance criteria. Keep the approved files together with the commercial agreement.